Frequently Asked Questions
The following provides anwers to a number of frequently asked questions, so that you can get on thriving on KiwiGigs!
KiwiGigs is a New Zealand-based platform that connects customers with expert gigsters for various services.
Select your desired service, settle the platform fee, and the expert will start service delivery upon payment confirmation.
The platform fee is a charge payable to KiwiGigs upon booking, which is later deducted from the final payment between customer and expert. The expert platform fee is currently set to 5% of the agreed service fee plus $2.50. There is currently no platform fee for the customer.
Choose one or more Gigster categories from the listing options based on the service requirements you’re looking for.
No, once submitted, service requests cannot be modified as previously submitted offers may be invalidated; any changes require a new request submission.
Payments for delivered services are settled directly between the customer and the expert provider.
A booking confirmation is sent to your email as soon as the platform fee payment has been successfully processed.
Follow the ‘Post a Service Listing’ screen where each field explains whether the information is mandatory or optional.
KiwiGigs is proudly based in New Zealand and is run and managed from the sunny Kapiti Coast.
Contact our support team through our website’s contact form if you have any questions or require assistance.